Specialist Services

Specialist Telemarketing Services

Mercury’s management team have been running inbound and outbound telemarketing projects for over 20 years in the UK. Sometimes our clients ask us to make or receive calls for them, working as their specialist outsource partner.

These projects tend to require a high level of product or market knowledge and agents who are dedicated to a specific project. These projects suit a smaller contact centre environment, instead of getting lost in a sea of other large projects that your typical major outsource company would be delivering.

Personal attention, dedicated and experienced contact centre staff, knowledgeable management, intelligent solutions, creative input, strategic thinking and value for money are all things that Mercury provide our telemarketing clients as standard.

Mercury has also been developing outbound Lead Generation and Appointment Setting campaigns for ourselves and our clients within the Contact Centre market. We believe there is a lot of value to be gained from utlising Mercury's team of highly skilled and knowledgable staff to generate leads and appointments for your internal sales teams. This gives you more resource to help drive up volume and will enable your sales team to spend more time doing what they do best - selling! Give us a call to see how Mercury can help boost your sales.